Return & Warranty Policy - Raidlight

Return & Warranty Policy

Return Policy

If you would like to return or exchange any items on your order please contact us within 14 days of when you receive your order. 

  • If you would like to make an exchange, we can help you find the right product to meet your needs.
  • If you want a refund and paid by credit card, the amount will be credited on the credit card you used for your order.
  • If your payment was made via PayPal, the refund will be made directly to your PayPal account.

In all cases, the products that will be returned must be new, in their original packaging with the label and proof of purchase. 

For more details or to start a return or exchange please contact us via our customer service line at 1-(435) 252-3300 or our contact form

Please note: You will be responsible for the return shipping cost. 

 

Warranty Policy

Raidlight is committed to providing quality products for outdoor sports which are durable and long lasting. Therefore, all Raidlight products are guaranteed for 1 year from the date of purchase for all manufacturing defects. Our team is committed to continually improving our products and developing them for maximum durability and optimum performance. Please contact us via our customer service line at 1-(435) 252-3300 or our contact form to initiate a warranty or for more information about our policies.