Shipment & Shipping Fees
To ensure parcels remain undamaged during delivery, small packages will be sent in envelopes with protective bubbles. For parcels on a larger scale, we use boxes with suitable packaging inside.
Shipping time from our warehouses
The shipping time is how long it takes your parcel to leave our warehouses.
Packages are generally shipped within 1 to 3 business days from the USA warehouse and 2 to 5 business days from the France warehouse
During certain times of the year (sales, Christmas ...) we register a large number of orders, which means that they can take between 1 and 2 additional business days to be processed.
Rates and delivery methods
We use different shipping methods according to your geographic region and where the products are coming from (USA or France).
IMPORTANT: If a package is returned to us showing "unclaimed parcel" or "does not live at the indicated address" it is your responsibility to pay any further shipping costs to receive your parcel.
For products shipped from our USA warehouse:
2 to 5 days after the packages prepared and shipped from our USA warehouse.
Shipping Charges will be as below (only applied to the portion of your order shipping from the USA):
$15 for order under $50
Free shipping on all order over $49.99
For products shipped from our France warehouse:
About 5 to 10 days after the package left our warehouse.
Shipping charges will be as below (only applied to the portion of your order shipping from France):
- $10 for an order amount between $0 and $49.99
- $15 for an order amount between $50 and $99.99
- $20 for an order amount between $100 and $299.99
- $1 for orders above $299.99
Shipping charges include packaging, handling and postage. They can contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We cannot group two distinct orders and you will have to pay postage for each of them. Your package is shipped at your own risk, but special care is taken to protect fragile products.